Contact
Where is work getting stuck?
You do not need an automation brief. Describe the repeated task, handoff or process that keeps dragging you back in — and what a useful outcome would look like.
Controlled enquiry
Use the secure enquiry route — or monitored email.
The website enquiry route is protected by the MySidekick public-enquiry gateway and may be recorded in our CRM so context is not lost. A person reviews the enquiry; submitting it does not activate customer automation or authorise access to any system. Monitored email remains the fallback.
Email MySidekick
What happens next
Conversation first. System access much later.
An enquiry begins a fit and scope review. It does not create customer access, authorise a live workflow or commit either party to buy or supply a service.
Understand the work
We clarify the problem, outcome, frequency, current owner, systems and points where judgement matters.
Check fit
We look for a sensible path to value rather than forcing every process into automation.
Confirm scope and price
If there is a fit, the proposed work, boundaries, fees, support and dependencies are supplied in writing.
Release deliberately
No customer system is connected and no live customer work begins until the applicable customer and MySidekick approvals and validation are complete.